City of Detroit
Program Analyst IV
Program Analyst IV - Office of the Assessors
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The Office of the Chief Financial Officer - Office of the Assessors division is accepting applications for a Program Analyst IV position.
Position Summary
Program Analyst IV is an advanced level professional within City of Detroit Department Office of Chief Financial Officer that requires minimal direction and supervision. Program Analyst IV has responsibility for policies and standards for in-house information technology programs and projects, cross-functional project management support and coordination, and business process support functions. These includes the implementation of new technology applications (specifically Statistical Package for the Social Sciences {SPSS}), the implementation of new programs or initiatives, or special one-time only projects. The Program Analyst IV coordinates team members on the implementation and effective usage of project management methodologies.
Examples of Duties:
- Ensures that project status, complex issues, and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management, and are documented appropriately
- Conducts detailed process analysis to understand how business practices are supported by technology and which process changes will be necessary per technology changes
- Designs new processes and standard operating procedures associated with changes
- Recognizes critical problems or situations that are new or without clear precedent; Evaluates alternatives and finds solutions using a systematic, multi-step approach
- Develops improvements and innovations to enhance performance
- Pro-actively engages present and future stakeholders in design, priority setting, and implementation Builds coalitions among the various stakeholders; negotiates authority to move the project forward
- Creates a sense of belonging and ownership among team members; assembles a team with the right mix of skills; coaches and motivates team members; delegates responsibility; and promotes mutual support and interaction Consults and provides advice, facilitates discussion, and resolves conflict; establishes trust; builds and uses cross- functional relationships to accomplish work objectives
- Conveys goals and objectives clearly and in a compelling manner; listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate; produces clear status reports; communicates tactfully and candidly
- Ensures open communication on the project team; Addresses delicate situations and handles serious conflicts in such a way as to maximize opportunity and minimize risk
- Acts as a champion for business process changes and technology changes
- Exerts strong influencing skills to impact choices on immediate and long-term directions
- Understands and effectively uses established policies and procedures and assists in developing policies and procedures where none exist
- Undertakes continual adjustments with stakeholders in a persuasive manner to keep the project on course, by use of positive win/win negotiation
- Prioritizes work for self and subordinates; Anticipates consequences of actions, potential problems, or opportunities for change
- Sets and meets realistic deadlines; Forecasts changes and communicates current and projected issues Ensures a high level of fiscal control and accountability for project budget
- Creates work standards for project; establishes and defines roles and responsibilities, specific outcomes, and clear measures for quality and success of the team
- Performs special projects and other duties as assigned
Minimum Qualifications:
Education
Bachelor’s degree from an accredited college or university, with major course of work in business administration, public administration, public policy, economics, finance, accounting, urban studies, information technology, or a closely related field.
Experience
In addition to the minimum education requirements, the following experience requirements also apply: Program Analyst IV – at least four (4) years of professional experience involving the systematic review, analysis, interpretation, and evaluation of financial and operational data is required. Program Analyst IV must demonstrate proficiency with integrated word processing, presentation, project management and spreadsheet functions.
Equivalency
Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.
Salary Range
$83,583.00 - $109,625.00
Job Closing Date
Tuesday, 01/14/25, 11:59 PM
To apply for this position, please utilize the link provided below:
Program Analyst IV | Job Details tab